If you'd like to inquire about a refund, please use the contact form here.
Refunds will be dealt with on a case-by-case basis. However, in general customers will be eligible for a refund if their order arrives damaged. The customer must show proof of this. Photos of damaged items can be sent to firstname.lastname@example.org. Please quote your order number when either emailing or using the contact form in regards to refunds.
Please note that shippping costs are non-refundable. Once an order is sent out, it is out of our hands and there may be external factors that affect shipping times.
If for any other reason you are unhappy with your order, please contact us.